Hello!
I’m Jack. I’m a Product Lead with an appetite for solving problems.
With over 8 years of experience merging product management and product design, I excel in delivering commercially viable, value-driven and beautifully simple user-centric products. My dual expertise ensures fluid collaboration between design, product, and engineering, resulting in seamless product development and exceptional user experiences. I thrive in teams where I need to roll my sleeves up and get things done where time and resource is short.
Outside my work bubble, I’m curating a music community on Instagram/Spotify called ‘Head Hz’ (check it out), or I’m eating pizza, running in parks, digging through record stores for that rare groove, or at the pub with a couple of crafty beverages. Currently splitting my time between London and the seaside.
Check out my CV or example projects below!
Building for gaps in the User journey
Identifying opportunities through user research and measuring the impact.
Growing metrics with design thinking
How a key conversion funnel stage was increased using a structured framework and user learning behaviours.
Atomic Research: A practical example
Highlighting the benefits of approaching user research in a small, incremental way.
Conducting a Usability test using Maze software
Using research, prototyping, strategy, visual design, and analysing results.
Using UX Research methods to kick-off project requirements
A story of video logging, affinity mapping, and prototyping.
Writing onboarding material for new employees
Using learning methods, company knowledge, and copywriting abilities.