With over 8 years of experience merging product management and product design, I excel in delivering commercially viable, value-driven and beautifully simple user-centric products. My dual expertise ensures fluid collaboration between design, product, and engineering, resulting in seamless product development and exceptional user experiences.
Increased owned conversion metric by 20% by implementing a project templating language using educational theory (4mat) and design thinking, specifically motivational design.
Self-trained, designed, and lead the development of platform accessibility, enabling acquisition ICP accounts driving task success through an inclusive product.
Implemented a templating language to drive user interaction in a conversion funnel, which increased the target metric by 20%.
Designed and launched a new product pillar (“video hosting”) and grew feature utilisation MoM through iterative designs and value releases.
March 2020 - June 2024
Owning the product development process end to end; from conducting user research and designing solutions, to distilling into product requirements and creating user stories, right through to release and performance measurement.
Championing Atomic Design principles in front-end development, resulting in a library of dev-ready components and rapid development of features.
Utilising Atomic Research techniques to gather facts and insights across multiple channels (e.g. user recordings, customer meetings, prospect and competitor notes) to justify experiments and features.
Setting KPIs for features and creating dashboards to track, enriching qualitative research to prioritise the roadmap.
Designing and presenting features strategically, illustrating the full vision and showing initial ("day 1") and iterative ("day 2") designs to continuously add value to the product.
Building solid relationships with customers and stakeholders, driving research and sharing knowledge through frequent Product workshops.
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July 2018 - March 2020
Creating user journeys and prototypes to ideate and demonstrate key behaviour.
Conduct usability tests on feature areas, using tooling to determine task success, track heating mapping, and rage clicks.
Designing dashboard functionality, including cross tabulation and tables to display complex data structures.
Conducting user research with customers and internal stakeholders to understand pains and opportunities.
Writing training material, and producing microcopy for platform features using UX writing techniques.
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2015 - 2018
Managing the company marketing website; monitoring page metrics and conducting A/B tests to determine best performing versions.
Supporting with product development processes and ceremonies, including backlog grooming, sprint planning, and feature testing.
Supporting the wider product team with feature documentation and sharing product updates.
Email: jackmhosk@gmail.com
Portfolio: jackhoskins.co.uk
Phone: +44 (0) 7543817994
Product-led Growth
AI development
Go-to-markets
Mentoring
Product strategy
Dashboards
UX Design
UI Design
Atomic Design/Research
UX Writing
Prototyping
Product School
Product-Led Growth Micro-Certification (PLGC)™️
June 2024
Brunel University London
BSc BUSINESS COMPUTING WITH HUMAN-COMPUTER INTERACTION
2:1 Degree classification
Graduated June 2018
Zero to One - Peter Thiel
The Lean Product Playbook - Dan Olsen
Hooked - Nir Eyal
Inspired - Marty Cagan
The Lean Startup - Eric Ries
Product-led Growth - Wes Bush
Made to Stick - Chip & Dan Heath
Product-led Onboarding - Ramli John
Record collecting
Running
Keeping houseplants alive
Coffee
Cooking
Fashion
Video gaming
Mindfulness / wellbeing
Festivals
Interior design